Air China Jakarta Office in Indonesia

39th Floor, The East Tower Unit 03-05 JL. DR. Ide Anak Agung Gde Agung Kav. E3.2 No.1 Jakarta 12950 — Indonesia

ffp@airchina.com

+62-21 57938581

Monday - Sunday : 24 Hours

Air China Jakarta Office in Indonesia

China’s national airline Air China has been the most reliable source of air transport for passengers departing and arriving to China from other major destinations worldwide since long. The extensive service network of Air China covers 1,160 destinations across 181 countries. What makes the airline stand out is their renowned “Four Cs” approach: Convenience, Credibility, Choice and Comfort. Also among the key highlights of the airline is their customer service team at Air China Jakarta Office in Indonesia that ensures professional management of flight bookings, journey enquiries, airport and terminal info, lounges, contact information, etc.

Air China Jakarta Office Address

39th Floor, The East Tower Unit 03-05 JL. DR. Ide Anak Agung Gde Agung Kav. E3.2 No.1 Jakarta 12950 — Indonesia

Air China Jakarta Airport Address

Soekarno–Hatta International Airport,
Tangerang City, Banten 19120, Indonesia

Airport Phone Number: N/A

Air China Jakarta Office Phone Number/Reservation Contact Number

Telephone Number: +62-21 57938581
Email:  ffp@airchina.com

Working hours:
Monday – Sunday : 24 Hours.

Online Check-inhttps://www.airchina.us/us/gb/booking/online-check-in/

Check Flight Status Herehttps://www.airchina.us/us/gb/info/flight-status/

Official site of Air China:- https://www.airchina.us/

Air China Baggage Services Information

Air China Airlines Baggage Services Phone Numbers:- 1 (800) 882-8122

Baggage lost and found: Check here
Baggage Delayed / DamagedClick here
For baggage inquiries: https://www.airchina.com.au/AU/GB/info/delayed-baggage/

Air China Airlines Baggage Allowance

Overweight baggage chargesChecked baggageOversize baggage charges
Cabin baggageView Delta Airlines HandExcess baggage charges

Air China provides a wide range of planes and aircraft.

  • Airbus A319-100
  • Airbus A320-200 (Deliveries from 2014)
  • Airbus A320neo (Deliveries until 2020)
  • Airbus A321-200
  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-200
  • Boeing 777-300ER
  • Boeing 787-9 (Deliveries from May 2016)
  • Comac C919 (to be announced)

Customer Service at the Air China Jakarta Office in the Indonesia handles the following inquiries:

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Thus, if you are short on time and want to avail airline and journey related information that you could not find anywhere else, Air China Jakarta office in Indonesia is the perfect way of availing vital information and making flight reservations in the most convenient and time saving manner.

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Jenny Behlin Svedel
Jenny Behlin Svedel
27 days ago

Hello. My name is Jenny. I have a flight with you on the 28th of May from Bangkok to Stockholm. I booked through mytrip and i have been in contact with them regarding this but they just told me that i had to contact you directly.
My flight was going to be together with my fiance Martin Perry but unfortunately he passed away in Thailand in December last year. Im have the following questions:
1. Can I cancel his ticket and get a refund?
2. Can I use the money for his ticket towards an upgrade for me to business class?

My booking number: NPWS4J
Mu order number: MM10PH

I am very grateful for your help
Best regards
Jenny