AirAsia Bangkok office in Thailand

3307, 3rd Floor, Terminal 1,. 222 Vibhavadi Rangsit Rd

+66 2 515 9999

24 hours

AirAsia is one of the most convenient and budgeted airlines in Asia. The low-fare flight of AirAsia allows almost all the passengers to travel with them and save a lot of time. The airline provides exceptional services and amenities to travelers on scheduled international and domestic flights from Bangkok and the airport terminal. 

The staff at the AirAsia Bangkok office in Thailand are highly-trained professionals and will always be there to help you in all possible ways. With their policy and humble behavior, guest care staff at the airport can answer all your queries quickly.

AirAsia Bangkok Booking Office & Contact Information

AirAsia offers continous scheduled domestic and international flights from Thailand Airport. Call the given number to make a reservation or visit personally if uncomfortable with on-call booking. After visiting the office, inform the executive to book your desired destination and provide all the required information. The agent will complete the process and let you know once the flight is booked. The booking information and flight ticket may also be received on your registered email ID. Here are the AirAsia Bangkok Office details and contact information: 

AirAsia OfficeOperational HoursPhone
Bangkok, Tesco Lotus Prachachuen829 Pracharat Sai 2 RdBang SueBangkok1000 – 2030 (GMT+7)062-5109208
Bangkok, Tesco Lotus Sukhumvit 50Tesco Lotus Sukhumvit 50, 1st Floor1710, Sukhumvit Rd., Klong ToeyBangkok 101101000 – 2030 (GMT+7)065-4022580
Bangkok, Tesco Lotus Lad PraoTesco Lotus Lad Prao, 2nd Floor1190, Phahonyothin Rd., JompolChatuchak, Bangkok, 109001000 – 2030 (GMT+7)062-5104681
Bangkok, Khaosan Road127 Tanao Rd, Khwaeng Wat BowonNiwet, Khet Phra NakhonBangkok 1020010.00 – 20.30 (GMT +7) (Daily)02-6294114
Panrawat Kittikorncharoen Suvarnabhumi Airport, 3rd floor, Central Office Building,Room No. 3200 Vibhavadi Rangsit Road,Don Mueang, Bangkok, Thailand 1021024 Hours080-46662222/+66 2 515 9999

Head Office Address & Contact Information

AirAsia’s headquarters is located at No. 222, Don Mueang International Airport, 3rd Fl., Central Office Bldg., Room no. 3200, Vibhavadee Rangsit Road, Don Mueang, Bangkok 10210, and the airline operates its maximum number of flights from there. Here are all the essential contact information of the Airlines and the Airport you must have:

Headquarters: No. 222, Don Mueang International Airport, 3rd Fl., Central Office Bldg., Room no. 3200, Vibhavadee Rangsit Road, Don Mueang, Bangkok 10210.

Contact Number: (66) 2-562-5700

Official Email:

AirAsia Official Website:

Irrespective of the location, you can call AirAsia from anywhere worldwide. The airline offers an easy-to-connect option for passengers for a flexible and hassle-free flying experience. From the contact details mentioned below, you can easily connect with the airline’s staff to resolve all your queries in no time. If it’s superurgent to connect, you can use the Chat with Bo option by simply visiting

Contact Information for Different Countries
CountryServicePhone NumberOperational Hours
AustraliaAirAsia & AirAsia flights(Voicemail Service)6123813838824 hours/7
ChinaAirAsia & AirAsia flights(Customer Support Line)8620666188558 am – 9 pm (GMT+8) – All Days
IndonesiaAirAsia & AirAsia flights(Voicemail service)62212927088024 hours/7
JapanAirAsia & AirAsia flights(Voicemail service)8133527789824 hours/7
South KoreaAirAsia & AirAsia flights(Voicemail service)822613834449 am – 6 pm (GMT+9)Monday to Friday (on Working Days)
TaiwanAirAsia & AirAsia flights(Customer Support Line)8862772830808 am – 9 pm (GMT+8) – All Days
ThailandThai AirAsia & Thai AirAsia(Voicemail Service)66202978628 am – 9 pm(GMT+7) – All Days

Services & Amenities at the Bangkok office in Thailand

AirAsia is a renowned name in the aviation industry and offers multiple breathtaking services to help passengers relax. Passengers traveling with AirAsia will experience quick assistance on a single call. Here is a list of all the services, queries, and amenities they handle:

Facilities Offered By AirAsia
In-Flight MealsAirAsia Promotional FaresFlight Ticket Booking
Missing LuggageAirport TransfersFlight Ticket Cancellation
Immigration ServicesSports EquipmentFlight Ticket Rescheduling
In-Flight WifiAirport TransportationWeb Check-in
Airport WifiSeats Enquiries and SelectionAirport Counter Check-in
In-Flight EntertainmentAirAsia Mobile AppSelf Service Kiosk Check-in
In-Flight Duty-FreeVisa on ArrivalUnaccompanied Minor Service
Airport FacilitiesTransit InformationBaggage Allowance
Delayed FlightsReceipts and RefundsDuty Free Allowance
Premium Red LoungeTravel InsuranceFlight Information
BIG MemberAnimals and PetsAirport Lounges
Premium Flex FareAirAsia Premium FlatbedVisa Information

Booking & Reservation

AirAsia offers several booking options to passengers, including online bookings through mobile, via phone call, or at the airport. Travelers can select the best option that suits them. Making a reservation through the official website or calling is one of the most convenient ways. 

All you have to do is visit the official website, log in, and select the departure and arrival locations. Then, select the date and timing, fill in all the required information, check and pay the prices, and confirm your booking. Once done, the flight ticket and other information will be received on your registered email ID. 

Alternatively, you can call the care executive directly and request them to make a reservation. Provide all the necessary details on the same call, confirm the price, and you are done. If you are uncomfortable with any of the ways mentioned above, you can also visit the airport booking counter directly and ask the staff to complete all the formalities on your behalf. 

Baggage Allowance

AirAsia has something for everyone, whether traveling for a business trip or on vacation. The airline offers a flexible baggage policy to all travelers flying with them. You will have enough space for all your stuff if you don’t like to carry heavy. 

In case of extra items, the airline also provides additional baggage allowance so that you can pack all your important items. The airline usually offers cabin and checked luggage for most fares without additional cost. You can pay extra charges for your excess luggage and carry it without any hassle if it is not enough.

Air Asia Aircraft Fleets

AirAsia uses several aircraft for their domestic and international flight. It includes:

  • Airbus A320
  • Airbus A320-200
  • Airbus A320 neo
  • Boeing 737
  • Boeing 737-300
  • Boeing 747
  • Boeing 747-200
  • McDonnell Douglas MD-11

Wind Up!

AirAsia Bangkok office information, including terminals, booking and cancellation counters, lounges and restaurants, etc., is the must-have information to help you reach your desired place quickly and without hassle. You can keep all the information handy, and you are good to go to your dream destination. 


What is AirAsia’s official website? is the official website of AirAsia.

How do I contact AirAsia customer service?

You can connect with AirAsia’s care staff through the mobile app. Open the app and click on the chat button in the right corner. Then, click on AirAsia Support – Live Chat to connect with an agent.

Where is the AirAsia headquarters located?

You can visit the headquarters at No. 222, Don Mueang International Airport, 3rd Fl., Central Office Bldg., Room no. 3200, Vibhavadee Rangsit Road, Don Mueang, Bangkok – 10210.

Which terminal is AirAsia in Bangkok?

Terminal 1 is the operational terminal of AirAsia in Bangkok.

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