China’s national airline Air China has been the most reliable source of air transport for passengers departing and arriving to China from other major destinations worldwide since long. The extensive service network of Air China covers 1,160 destinations across 181 countries. What makes the airline stand out is their renowned “Four Cs” approach: Convenience, Credibility, Choice and Comfort. Also among the key highlights of the airline is their customer service team at Air China Colombo Office in Sri Lanka that ensures professional management of flight bookings, journey enquiries, airport and terminal info, lounges, contact information, etc.
Air China Colombo Office Address
5th Floor, Jetwing House I, 46/26, Navam Mawatha, Colombo 02, Srilanka
Air China Mumbai Airport Address
Bandaranaike International Airport,
Canada Friendship Rd, Katunayake 11450, Sri Lanka
Airport Phone Number: +94 112 264 444
Air China Colombo Office Phone Number/Reservation Contact Number
Telephone Number: 0094-11-238 1203
Email: ffp@airchina.com
Working hours:
Monday – Sunday : 24 Hours.
Online Check-in: https://www.airchina.us/us/gb/booking/online-check-in/
Check Flight Status Here: https://www.airchina.us/us/gb/info/flight-status/
Official site of Air China:- https://www.airchina.us/
Air China Baggage Services Information
Air China Airlines Baggage Services Phone Numbers:- 1 (800) 882-8122
Baggage lost and found: Check here
Baggage Delayed / Damaged: Click here
For baggage inquiries: https://www.airchina.com.au/AU/GB/info/delayed-baggage/
Air China Airlines Baggage Allowance
| Overweight baggage charges | Checked baggage | Oversize baggage charges |
| Cabin baggage | View Delta Airlines Hand | Excess baggage charges |
Air China provides a wide range of planes and aircraft.
- Airbus A319-100
- Airbus A320-200 (Deliveries from 2014)
- Airbus A320neo (Deliveries until 2020)
- Airbus A321-200
- Airbus A330-200
- Airbus A330-300
- Airbus A350-900
- Boeing 737-700
- Boeing 737-800
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-200
- Boeing 777-300ER
- Boeing 787-9 (Deliveries from May 2016)
- Comac C919 (to be announced)
Customer Service at the Air China Colombo Office in the Sri Lanka handles the following inquiries:
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
Thus, if you are short on time and want to avail airline and journey related information that you could not find anywhere else, Air China Colombo office in Sri Lanka is the perfect way of availing vital information and making flight reservations in the most convenient and time saving manner.
