The Chicago office is the regional hub of Southwest Airlines in Illinois, supporting a range of operational, customer service, and corporate functions for travelers in and around the Chicago area. Passengers who want updates on bookings, flight changes, baggage services, or general travel inquiries can visit the Southwest Airlines Chicago Office at Chicago Midway International Airport in Illinois. Here you will find all types of travel support in one place. Passengers can get quick help with their journey and clear guidance whenever needed. It is a convenient point for managing travel plans and resolving common issues related to flying. The office is curated to assist travelers and make their experience easier and more organized. For more details, such as the official address, contact details, and working hours, refer to the guide below!
Southwest Airlines Chicago Office Address & Contact Information:
5333 S Laramie Ave #100, Chicago, IL 60638, USA
Phone Number: 1-800-435-9792
Email: southwestmediasales@wnco.com
Working hours: 24×7 Hours
Official website: https://www.southwest.com/
Online check-in: https://www.southwest.com/
Flight Status: Check
Airport Office Address:
Chicago O’Hare International Airport
10000 W Balmoral Ave, Chicago, IL 60666, United States
Airport Contact Number: +1 800-832-6352
Southwest Airlines Baggage Allowance
| Oversize baggage charges | Cabin baggage | Excess baggage charges |
| Checked baggage | Overweight baggage charges | View Airlines Hand |
Southwest Airlines Baggage Services Information
Baggage Services Phone Numbers:-1-800-435-9792
Inquiries For baggage: https://www.southwest.com/help/baggage?clk=GFOOTER-CUSTOMER-BAGS
Baggage lost and found: https://app.nettracer.aero/lf-pax/southwest/lostandfound/landing?clk=GFOOTER-CUSTOMER-LOST-FOUND
Southwest Airlines offers a diverse selection of planes and aircraft.
Total fleet: 20
- Airbus A320-200
- Airbus A321-200
- Airbus A321neo
- Airbus A330-200
Southwest Airlines Office List
The Southwest Airlines Office in Chicago Handles the Following Inquiries.
| Flight Ticket Rescheduling | Airport Transportation | In-Flight Meals |
| Web Check-in | Airport Wifi | Self-Service Kiosk Check-in |
| Flight Information | In-Flight Entertainment | Visa on Arrival |
| Flight Ticket Booking | Immigration Services | Airport Lounges |
| Animals and Pets | Seats Enquiries and Selection | Trip Insurance |
| Flight Ticket Cancellation | In-Flight Wifi | Visa Information |
| Delayed Flights | Premium Services | Transit Information |
| Aeroplan® Miles | Airport Facilities | Airport Transfers |
| Duty-Free Allowance | Maple Leaf Lounges | Baggage Allowance |
| ClassicPlus | Concierge Services | Unaccompanied Minor |
| Promotional Fares | In-Flight Duty-Free | Sports Equipment |
| Airport Counter Check-in | Missing Luggage | Receipts and Refunds |
Conclusion
The above details are all you require about the Southwest Airlines Chicago Office in Illinois. If you want further information, you can contact the airline officials directly. Ensure you connect with the city office before your scheduled departure.
FAQ
The Southwest Airlines Chicago Office in Illinois is located at 5700 S Cicero Ave, Chicago, IL 60638, United States.
The phone number of the Southwest Airlines Chicago Office is +1 773-838-0600.
Yes, support is available for urgent travel-related issues at the Chicago Office
Yes, passengers can receive assistance and up-to-date information about any changes to their flight schedule.
Yes, general guidance about boarding procedures is available.
Southwest Airlines used to operate from Terminal 5 in ORD Airport. As of March 2026, Southwest announced its withdrawal from Chicago Airport.
