Bonza Airlines Sunshine Coast Office located at 93VQ+XC Marcoola, Queensland, Australia.
Working hours: 24 Hours
Bonza Airlines Sunshine Coast Airport Office Address & Map
Sunshine Coast Airport, Friendship Ave, Marcoola QLD 4564, Australia
Airport Contact Number: +611300993543
Bonza Airlines Head Office Address & Contact Details
Bonza Airlines Head Office Located at Sippy Downs, Queensland, Australia.
Bonza Airlines Official site: https://www.flybonza.com/
Bonza Airlines contacts: https://www.flybonza.com/contact/
List of Bonza Airlines Offices
Types of Planes/Aircraft available with Bonza Airlines
- Boeing 737 MAX 8
Bonza Airlines Sunshine Coast Office is here to assist you with all your queries!
| Flight Booking | Check-in | Flight Wifi |
| Business Class | Ticket Cancellation | Baggage Allowance |
| Airport Wifi | In-Flight Entertainment | Duty-Free Allowance |
| Immigration Services | Airport Lounges | Visa Services |
| Airport Lounges | Economy Class | Airport Transfers |
| Valet Parking | Airport Facilities | Missing Luggage |
| Visa on Arrival | Flight/Visa Info | Delayed Flights |
| Meet and Greet | In-Flight Meals | Miles |
Pathetic Bonza what a disgrace cancel Cancel Cancel PISSPOOR Qantas is responsible
Hopeless . My first booking and LAST , they cancel flight 3 days out of flying now I’m up for a last minute $800 alternative thanks for nothing , goodbye Bonza
My flight on 7th December was cancelled and was told I would be automatically refunded my money. They are very hard to contact. I rang a number and was talking to someone and she hung up on me. Very poor. Will never fly with them again. Still waiting for my money.
What number did you ring???
I cant book a flight on line
I have been sitting on the chat line over 2 hours waiting for some kind of contact . I wish or know where my refund is from the 6/12/23 it’s well over 21 days Discusted
Any luck with this? Im waiting for one from over 5 weeks ago.
Flights to Gold Coast from Cairns and back cancelled on 7/12/23 text saying refund will be made automatically within 21days still nothing 7/1/24 not contactable no replies in the chat. Criminals should be a law suit taken against them all the people they have let down.
Hi Rod,
I’m in a similar situation to you, whereby Bonza cancelled two my flights. The first was on the 15th Dec 23 and the second one was on the 19th Dec 23, and I am still awaiting on my refund. Moreover, sill awaiting replies in the chat. I’m unsure what state that you live in, however I live in in Victoria, and in my message today to them I have given them until Monday for them to give me my refund, otherwise I told them I’ll be reporting them to VCAT, here in Victoria. NSW, one would report them to the Department of Fair Trading, however I’m unsure about this in the other states. Hope this helps you Rod.
Hi Andy on Gold Coast QlD I am having same problem with cancelled return flight from Coolangatta to Mt Isa Bonza cancelled it on 2nd December 2023 promised refund 21days.
Time for A Current Affair
Hi Andy lm also waiting fot a full refund for 23/12/23 Gold coast/Avalon 30/12/23 Avalon/Gold Coast, l was notifed of cancellation on 18/12/23 l was also told refund within 21 days..🤔🤔
I continually get no reply on their chat line l have contracted ombudsman who suggest l try again today to contact airline..still no reply.
Pathetic Bonza we paid our money straight away to secure Christmas Flights now l will be lucky to get this money back we also had to purchase new flights with Jetstar more $$$$
Hi Andy, I am the same. They cancelled mine and my sons flight from coolangatta to the Isa on the 22nd Dec. Told to fill out a form they sent me and I’d get refund within 21 days. Was on chat with someone 2 weeks ago, and the said they will chase it up and if I still haven’t received refund in the next week to contact them again. I have been sending messages on their chat site for days, and no response! It’s utterly disgusting is what it is! I’m at a point now, I’m ready to take it further. I’ve had enough
I agree, I think its time we all collectively call A Current Affair. I’ve also been waiting for my supposed ’21 day’ refund since December 17th. It’s now nearing the end of February and they won’t even reply to my emails. In fact I suspect they’ve blocked me because my last email didn’t go through. Maybe we should all get in touch with each other and write to A Current Affair, that may give them the shake up needed. Whilst they’re not reimbursing us all, they’re making interest off our money! Disgraceful company!!
I’m waiting on a refund too from 17 December to cairns!
I’ve sent many chats but can’t wait for hours for a response and no-one responds to my email…does anyone know of a phone number to ring?
Hi i really need help from any of bonza staff
Hope less customer service no body on chat and no phone number to ring pathetic service sent a chat message 2 days ago still no reply
Has my flight departure changed ref no 23d3b6
Another ripped off customer. Tickets paid in full. Cancelled flights. No refunds as promised via email. No chat line open. No phone calls. No email emails. Onto ombudsmen maybe, very painful?
Flights to Maroochydore from Cairns and back cancelled on 18/12/23 due to cyclone flooding. text saying refund will be made automatically within 21days still nothing 30/1/24 not contactable no replies in the chat after repeated enquiries.
I would love an email reply from Bonza please.
my grandaughters flight from GC to albury was cancelled for christmas day.I was told that i would have a refund in 21 days ,still waiting.This is so dishonest,keeping other peoples money.
Bonza today cancelled my flight from Gold Coast to mackay 1.5 hours before departure not good enough Bonza. 2nd time I’ve booked flights 2nd time they’ve cancelled there won’t be a third and no refunds as yet so no more bonza for me EVER you lose too much money for taxi’s motel rooms and additional last minute flights. I’m going to contact the ombudsman and take this further
Sorry Ralph I missed your feed back
Like to talk about my suitcase ref, 2992CD